We encounter Cutomer Experiences all the time - many, many more times than we realise - they are mostly unmemorable, and yet they have a powerful cumulative impact. Our ‘life as a customer’ has a constant sensory and emotional impact on us, even on an unconscious level.
Reviews are submitted by real people; we don’t make them up, they are submitted by real people with real experience who, by expressing their views are beginning to create ‘Moments of Truth’
Each review collects ratings based on various categories that are designed to get a feel of the whole customer experience from first encounter to follow-on.
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Each review is filed under a category, which captures its overall industry sector. To read all reviews for a particular sector, click on the category link below, or select a category from the drop down list...
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Brittany Ferries
Review submitted on Monday 25 June 2007 by Andy White
About Brittany Ferries...
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Visit the Brittany Ferries website
The rating...
Marketing: 
Physical Premises:
Employees:
Convenience:
Performance and After-Care:
The experience...
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What popular opinion says
We have collected your feedback and opinions, and rated Brittany Ferries on the basis of what you have said so far. Here are the results:
The results given below are based on 4 reviews
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Physical Premises: 
Employees:
Convenience: 
Performance and After-Care:
Overall Result
Explanation: We want to give you a general feel for the overall feel of the experience of Brittany Ferries; to do this we have averaged all the ratings submitted for Brittany Ferries
Overall Rating for Brittany Ferries:
What others had to say...
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Convenience
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Marketing:
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Convenience
Performance & After-Care:
Ratings...
Marketing:
Physical Premises:
Employees:
Convenience
Performance & After-Care:
Ratings...
Marketing:
Physical Premises:
Employees:
Convenience
Performance & After-Care:
Have your say about Brittany Ferries
If you have a customer experience of Brittany Ferries and would like to add your voice to the discussion, you can submit your opinion by completing the form below. All we ask is that you keep it clean, you try and be constructive, even if you are being critical, and that you make it as objective as you can.
